Refunds

Refund policy

How refunds work for the paid full report: what is covered, what isn't, and how to reach us if something goes wrong.

Last updated: October 2026

1. A digital report, written immediately

The full report ($3.99, one-time payment) is written by AI the moment your payment is confirmed and shown to you on screen, usually within a minute or two. Once it has been written, the digital content has been delivered and the purchase is non-refundable.

By ticking the consent box before checkout, you ask us to write the report immediately and waive your 14-day right of withdrawal under the EU Consumer Rights Directive (Article 16(m): digital content not supplied on a tangible medium, where performance has begun with your express consent and acknowledgement).

2. Exceptions

We will refund your payment if:

  • a technical failure meant your report was never written or delivered, and we cannot deliver it after you contact us;
  • the charge was unauthorised (subject to verification);
  • you were charged twice by accident for the same report.

If a report fails while it is being written, the report page lets you try again without paying again. A paid report that has not been delivered stays available from your order link for 30 days.

3. How to ask for a refund

Email info@mydaycheck.com with your Whop payment ID (it is on your Whop receipt) and a short description of the problem. We reply within 2 business days. Approved refunds are processed by Whop and usually reach the original payment method within 5 to 10 business days.

4. The free test

The test and your free result are, and will stay, free. Nothing to pay, nothing to refund.